The 3 Shared Resource Pools & Client Allocation Table

#The Shared Resource Pool Architecture

When you subscribe to an Agency plan on Karo Simple, your account is credited with a master pool of resources: a large collective balance of AI Review Credits, QR Codes, and Employee Slots. Rather than purchasing individual subscriptions for every merchant you manage, these resources belong to your agency as a whole.

Think of your agency as a central water reservoir. Each client business you manage is a dedicated valve connected to that reservoir. You decide how much volume flows to each business based on their contract tier. If a client outgrows their allocation, you can increase their flow in seconds. If a client leaves, you reclaim their allocation back into your reservoir.

#The 3 Master Pool Overview Cards

At the top of the Limits Allocation page, 3 metric cards provide live visibility into your agency balance:

• 1. AI Review Credits Pool: Credits consumed when clients run the AI Review Generator. Displays Total Pool, Allocated, Remaining, and a live percentage progress bar.
• 2. QR Codes Pool: Tracks how many physical review standees or counter QR codes have been distributed across all client locations.
• 3. Employee Slots Pool: Tracks staff accounts allocated across all client businesses for individual review attribution.

#What Does "Remaining: 0" Mean?

If any pool card displays Remaining = 0, your entire agency capacity for that resource has been assigned to client businesses. No new client can be given that resource until you either:

• • Reclaim underutilized resources from an existing client by lowering their limit, OR• Upgrade your Agency tier to expand your master resource pool.

#Navigating the Client Allocation Table

The allocation table catalogs every client business and provides itemized visibility into resource utilization:

• Business & City: Storefront trade name, category, and city.
• AI Credits Allocated: The monthly quota granted to this client.
• AI Credits Used (This Month): A dynamic mini-bar showing consumption. Green represents safe usage, yellow indicates over 75% utilized, and solid red indicates quota exhaustion.
• QR Codes Allocated vs Total Created: Shows how many QR codes they are permitted to make vs how many are currently active.
• Employees Allocated vs Added: Staff slots given vs staff accounts currently enrolled (with active/inactive breakdown).
• Platforms Allocated: How many review platform destinations (Google, Zomato, Practo) they can connect.
• Plan Expiry: Color-coded badge indicating service access end date.

#Frequently Asked Questions