Purchasing Workflow, Special Offers & Add-On Management

#Frictionless, Secure Checkout with Cashfree

Acquiring additional resources on Karo Simple is instantaneous. Transactions are processed via Cashfree, an RBI-certified payment gateway supporting all major Indian payment rails.

All add-on activations occur in real-time with zero system latency: the second your payment clears, your resource pools reflect the new capacity.

#Step-by-Step: Purchasing an Add-On

#Special Offers & Promotional Discounts

Karo Simple periodically introduces seasonal promotional campaigns and festival discounts across select add-on products:

• Visual Offer Banners: When a promotion is active, the card displays a vibrant green "SPECIAL OFFER ACTIVE" ribbon across the header.
• Strikethrough Pricing: The card shows the original price with a strikethrough next to the discounted price in bright green (e.g. ~~Rs 1,999~~ Rs 999).
• Automatic Discount Application: No coupon codes or promo vouchers needed. The discounted rate is automatically applied during checkout.

#Billing Cycles, Renewals & Cancellation Policies

Managing your recurring top-ups is transparent and straightforward:

• One-Time Add-Ons: Billed once with no future commitment (e.g. AI 100 Credits top-up, Custom Landing Page Design).
• Monthly Recurring Boosters: Billed every 30 days alongside your agency billing cycle (e.g. Extra Location Slots, Agency 5,000 AI Credits Pool, Agency 50 QR Pool).
• How to Cancel a Recurring Add-On: To cancel a recurring booster, submit a quick ticket under Help & Support > Contact Support before your next renewal date. Our billing team will terminate the auto-renewal immediately.
• Payment Receipts & GST Invoices: All past transactions, payment receipts, and downloadable GST tax invoices are accessible anytime under your Payment History tab.

#Frequently Asked Questions