Agency Subscription Management & Client Viewport Isolation
Understand your agency master subscription, billing cycles, renewal countdowns, and why client viewports are isolated from agency billing.
#Managing Your Master Agency Subscription
Under the Billing & Plans menu in your primary Agency Dashboard, the Subscription page provides full governance over your master contract with Karo Simple.
This subscription represents your collective agency membership: it powers your wholesale resource pools, white-label branding controls, and multi-client management features.
#Key Metrics on the Agency Subscription Hub
- Current Plan Tier: Displays your enrolled agency tier (e.g. Agency Pro, Agency Scale) and your current billing cycle (Monthly, Half-Yearly, or Annual).
- Renewal & Expiry Countdown: Indicates the exact calendar renewal date and how many days remain in the active billing term.
- Change Plan Button: Direct shortcut to upgrade plan tiers or transition to annual billing for substantial cost savings.
- Browse Add-Ons Button: Quick link to purchase wholesale pool boosters without altering your core subscription.
šø Visual Guide: Screenshot 4 - Agency Subscription Overview Card
The master subscription card in the Agency Dashboard. š What is shown: ⢠Badge: "AGENCY PLAN - ANNUAL". ⢠Expiry indicator: "Renews on 15 Oct 2026 (184 days remaining)". ⢠Buttons to "Change Plan" and "Browse Add-Ons".
#Strict Client Viewport Isolation
For enterprise confidentiality, the Agency Subscription and Billing pages are strictly isolated from client viewports:
- Automatic Redirection: Client business owners cannot access your agency subscription or payment history. If an agency-managed user attempts to access billing, they are redirected to their business dashboard.
- Complete Commercial Privacy: Clients never see what wholesale price your agency pays to Karo Simple. You set your own retail pricing and retainer fees independently.
#Frequently Asked Questions
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Payment History, Transaction Statuses & GST Tax Invoices
Track past agency payments, understand Paid, Refunded, and Failed transaction statuses, and download official PDF GST tax invoices.
Agency Pricing Plans & Unlocking Custom Domains
Compare Agency plan tiers, scale wholesale resource pools, and switch to Half-Yearly or Annual billing to unlock Custom White-Label Domains.

